Pledge Manager Survey Update!
8 days ago
– Thu, Nov 14, 2024 at 02:43:53 PM
Greetings, Heroes!
We're here with an update about Pledge Manager Surveys! Many of you have already filled yours out, but we're still missing a bunch of people. This is a message for those people.
If you've already completed your Pledge Manager Survey, we'll have more news for you in our next update. Thank you. And we love you.
A Friendly Message for Those Who Haven't Filled Out the Pledge Manager Survey
Filling out your Pledge Manager survey is the best way to see your accurate shipping quote and add on everything you wanted from the campaign! (To get an accurate shipping quote, double-check your address for errors and make sure the Pledge Manager is completely filled out.)
So, consider this a friendly reminder to check your inbox for an email from Rollacrit (sent from a Backerkit email address) with the following subject line: "Response Needed — Get your reward for Heroes of Barcadia: Heroes for Hire." If you don't see it, please check your spam folder.
It should look like this:
If you still don't see it, it might be going to a different email (double check the email linked to your Kickstarter account to verify), or you might not have shared your email with us because you used a Hide My Email Service. If you did use one of these services, you're probably not getting email notifications about Kickstarter updates either. So, as we're writing this, we're also getting really sad that so many of you are missing out on these beautiful words.
Please update your email to one we can actually send messages to by contacting [email protected], and include your backer number so we can identify your pledge.
Thanks for being so amazing! Before we close out, we just wanted to remind you that your shipping cost (and the cost of any other add-ons added during the Pledge Manager Survey) will not be processed until we're getting ready to ship.
See you in the next update!
It's Time to Watch Your Inboxes! Pledge Manager Emails Are On Their Way!!
25 days ago
– Mon, Oct 28, 2024 at 12:48:19 PM
Pledge Manager Emails Are Coming This Week!
It's time to watch your inboxes because Pledge Manager emails are going to be deployed very shortly. Please check your inboxes (as well as your spam folders) for an email from BackerKit. It will contain a survey link that will take you to our Pledge Manager.
These emails may arrive over a span of a few days, so you might not get yours until near the end of the week.
What's a Pledge Manager?
For those who haven't used one before, this is the next step in the Kickstarter process, where you can add any add-ons you'd like to have and see (and eventually pay) your shipping amount. That being said, you will NOT be charged at this time.
This is just an opportunity to add any additional items and see how much you'll be paying, along with your shipping fees. Cards will not be charged until we're ready to start shipping.
Moving Soon?
No worries! You can update your address in the Pledge Manager until we lock addresses closer to July 2025. We'll make sure to let you know ahead of time when things need to be finalized, so you have plenty of time to update your address. 
The sooner we get these Pledge Managers filled out, the easier things will be down the line. Delays in responding to the survey can put you in another shipping tier and delay getting your goodies to you on time. But don't worry; we'll send plenty of reminders.
Happy Pledge Managing!
Pledge Manager Coming Soon!
about 1 month ago
– Tue, Oct 15, 2024 at 04:21:47 PM
Hello, amazing backers! We're back from hibernation a bit early to tell you about some pledge manager news.
Earlier today we sent out a "smoke test" to about 5% of our backers regarding our pledge manager, BackerKit. We know, it doesn't sound like a lot, but this test run is crucial to ensure that everything is working as expected before we fully open the pledge manager.
If you DO get a message from us with a BackerKit survey, please complete it so we know it works correctly. Once we've confirmed everything is running smoothly, we'll follow up within the next week or two to officially open the pledge manager and pre-orders for everyone!
Thank you for your continued support and patience. We'll be back soon with more updates!
That's a Wrap! Here's What to Expect Next!!
about 1 month ago
– Thu, Oct 10, 2024 at 12:05:11 PM
HOORAY! We did it!!!
In our previous update, we said, “It's absolutely mind-blowing that we're just mere hours away from this campaign ending.” And we’re still in that headspace.
But before we start our "thank yous," we made a poem for you! Here's Tipple to perform it:
We had all this excitement leading up to the Kickstarter, and it feels like it's been our Oxygen supply for the entire month. But we've finally wrapped, and now we're feeling a different kind of excitement. Now, our team meetings and messages will shift from Kickstarter assets, updates, and comments to production and scheduling. Meetings with factories will ramp up. And we'll be shifting into a different type of busy.
But all that to say, we're very thankful for your help in bringing our first-ever Heroes of Barcadia expansion to life. Heroes for Hire may seem like a relatively small expansion, but it has drastically changed the way we think about the world of Barcadia. We have lore established with different locations and an expanding cast of characters., and we're excited to see where that leads to next.
But that's for another time...
Let's talk about what happens now that the Kickstarter campaign is officially wrapped!
What's Next?
Here's what to expect going forward! We're going to take a tiny nap and then get back to work on getting our Pledge Manager via BackerKit set up.
Even with all of our unlocks and additions, we're still on track to meet our fulfillment goal of July 2025. And you can expect regular (at minimum) monthly updates from November until you get your game components in hand, so don't worry! We'll keep you in the know and let you know where we're at in the production/fulfillment phase.
Thank you, again, for helping us bring Heroes of Barcadia's first expansion to life. We're happy to see you welcome these new characters and the love for Brewtus was especially touching.
Cheers, everyone! We did it!!
We're Almost There! Less Than 20 Hours to Go!!!
about 1 month ago
– Wed, Oct 09, 2024 at 04:18:51 PM
It's absolutely mind-blowing that we're just mere hours away from this campaign ending.
Stretch Goal #19: UNLOCKED
With less than 20 hours to go, we're extremely excited to announce that we've finally unlocked the Coin of Chaos!
This will be added to everyone's order who backed us at a pledge tier level. What a nice way to close out the campaign!
And speaking of closing out the campaign, let's touch on our only remaining Stretch Goal...
Social Stretch Goal Update
First, we want to say "thank you" to our backers for doing an amazing job trying to hit our social stretch goal and unlock the Hero for Hire Power-Up Card. We DID surpass our goal on Instagram, but we didn't quite make it on the rest of our social platforms.
Here's where we're at so far:
- Facebook - 73.2%
- YouTube - 75%
- TikTok - 87.6%
HOWEVER, our Instagram goal was absolutely destroyed. You helped us hit our goal... and then some. Not only did we hit a 100% completion on Instagram growth, we surpassed it to 653.8%, and with growth like that, it doesn't seem right not to unlock the stretch goal. So, we're gonna spread out that 653% to cover the missing percentages in the rest of our social platforms and officially unlock the Hero for Hire Power-Up Card.
TL;DR We're so thankful for your love and support, helping to grow our channels that we're unlocking the social stretch goal card: the Hero for Hire Power-Up Card. It'll be included free for everyone who backed us at a pledge tier level.
You put in the work, and you deserve it!
Apple "Hide My Email" Note
We're getting close to the end of our campaign, so if you use Apple’s Hide My Email Service or any other service that hides, obscures, or prevents us from seeing your actual email address, we will be unable to send you communications and important information and updates that you need to take action on in order for us to fulfill your rewards.
Basically, if you want access to BackerKit (which you'll need to pay shipping), please update your pledge to include an actual email address.
